Location - Verviers

Scientific Support Specialist (f/m)
Responsibilities
  As a scientific product specialist your duties will include - the following:
  • Respond to customer inquiries regarding our technology with focus on Molecular Biology and endotoxin testing products
  • Support Marketing campaigns through office activities and delivery of technical presentations/seminars at customer sites
  • Support field personnel as they interact with customers
  • Provide customer-site demonstrations and troubleshooting of customer problems
  • Collect customer feedback to assist in development of business and marketing plans
  • Maintain scientific support database
  • Product training of sales representatives and other departments
Requirements
 
  • Degree in the Life Sciences (MS or PhD preferred)
  • Business fluent in English and German, good knowledge of French
  • General working knowledge of cell culture, cell biology, molecular biology or related disciplines
  • Working knowledge of MS Office
  • Excellent communication and interpersonal skills
  • Ability to juggle priorities, in light of ever-changing customer demands
  • Customer contact experience preferred
We are looking for a candidate who wants to join a highly motivated team and who is interested in combining
his/her scientific background with an industrial environment. With your strong interpersonal skills and good
technical knowledge you will be able to generate long-term customer loyalty and satisfaction.
Interested?
  Resumes to be submitted to careers.cologne@lonza.com.
Company Profile
  Lonza is one of the world's leading suppliers to the pharmaceutical, healthcare and life sciences industries. Its products and services span its customers needs form research to final product manufacture. Lonza is the global leader in both the chemical and biotechnological production and support of pharmaceutical active ingredients.

Lonza is headquartered in Basel, Switzerland and is listed on the SWX Swiss Exchange. In 2008 Lonza had sales of approximately CHF 3 billion. Further information can be found on our website.
  www.lonza.com